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Refund Policy

Refund policy

 

ABSOLUTELY NO REFUNDS, WHATSOEVER, NO MATTER THE CIRCUMSTANCE ; ALL ORDERS ARE FINAL!!!

LOST or STOLEN PACKAGES:

Depending on the carrier used for delivery (USPS OR UPS) if tracking states  delivered and you did not receive your items you will have to file a claim with UPS or USPS so that an investigation can begin on their behalf. 

Naturalz Skincare IS NOT RESPONSIBLE FOR ANY TRANSIT ISSUES.

WE HAVE A NO REFUND POLICY !!!

If your tracking states that your item was "DELIVERED" and not stated as "LOST" OR STOLEN you will not be issued a refund.  

If your package is returned for any reason , you will be issued a refund (minus shipping costs) once we have confirmed that Naturalz has received the product(s) 

If any irritation occurs during the use of our products please discontinue use, NO refund will not be issued. 

Products are not intended to replace a doctors medical advice. Our products are NOT endorsed by the FDA. Our items are made with naturally for external body care and should not be utilized other than intended purposes. Our items are NOT made to diagnose or cure any symptoms or disease of any kind. Consult your specialist and confirm that it won't interfere with any medical issues , pregnancy, nursing, or anything else. In the event that any irritation occurs, please discontinue the use of the items. NATURALZ SKINCARE IS NOT to be held liable for any item abuse, misuse. Although our products are handcrafted with natural ingredients, lots of love, & careful measures, our products are not hypoallergenic.